London Bridge Hospital 

27 Tooley Street, London, United Kingdom, SE1 2PR 

Overall Rating

Overall Experience

4.79

Friendliness

4.79

Wait time

4.67

Cleanliness

4.86

Top feedback

“I feel very fortunate that everything I needed to be done was available in a few hundred metres within the London Bridge campus, a hugely efficient process with answers coming quickly and a very comprehensive care package.“
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Reviews

4.78 Overall Patient Trust rating
Overall Experience
4.79
Friendliness
4.79
Wait time
4.67
Cleanliness
4.86
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(4/5)
Patient seen for:
Excellent staff, excellent accommodation at the heart of Lomdon overlooking the Thames, excellent five star rated food and presentation. Overall, a very pleasant experience that made me partly feel like.i was on holidays rather than in the hospital. Well done all
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
The treatment so far has been excellent.
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Overall Experience
(3/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Medical staff/care excellent. But this is an HCA facility which has a reputation for putting cost reductions ahead of patient care and staff workload. Some Blood pressure monitors were not working. Waiting area not large enough. Insufficient storage areas
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London Bridge Hospital

Thank you for the feedback and the positive comments about the team. We are sorry to hear that some of our blood pressure monitors were not working at the time of your visit, and our waiting area and storage areas did not meet your expectations. We're always working to improve our processes and appreciate you sharing this experience. With our best wishes, London Bridge Hospital

Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Excellent care throughout especially from the nursing staff.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very professional and easy stay from start to finish
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
very good in all aspects
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Everything went well, I was seen by my consultant on time even though I was told it could be a bit of wait. Everything was explained to me thoroughly. The consultation was not rushed and I left feeling assured and heard.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Friendly and professional
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Hospital care was five star. Pre-admission process was poor, giving worng times and details of admission.
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Other Reviews