The Princess Grace Hospital 

42-52 Nottingham Place, London, United Kingdom, W1U 5NY 

Overall Rating

Overall Experience

4.71

Friendliness

4.79

Wait time

4.58

Cleanliness

4.82

Top feedback

“Excellent patient care and facilities “
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Welcome to The Princess Grace Hospital

About

Opened in 1977 by Princess Grace of Monaco herself, The Princess Grace Hospital is recognised as one of the UK’s best-equipped, multidisciplinary, acute private hospitals, offering access to the latest innovative technology and pioneering medical treatment. Constantly at the forefront of medical innovation, The Princess Grace was the first ever private hospital to offer digital mammography and have an Urgent Care Centre. This gives people instant access to treatment for every urgent illness, injury and disease thanks to cutting edge diagnostic and screening equipment, on-site complex blood tests, a pharmacy and operating theatres. You don't need to book. You can just turn up. This was also the first hospital in the UK to develop a surgical robotic centre of excellence, bringing together world-leading specialists to challenge current medicine, develop new techniques and set new, higher standards for healthcare. The hospital offers specialist centres dedicated to digestive issues, breast, cancer, liver, bowel and orthopaedics problems and has significant expertise in robotic surgery, breast care, digestive health, urology, diagnostic imaging and gynaecology. There's a popular Institute of Sports, Exercise and Medicine to help you recover faster, staffed by highly-trained sports medicine experts, and overall the hospital's patients have access to over 700 experienced consultants.

Location

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Team

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Reviews

4.73 Overall Patient Trust rating
Overall Experience
4.71
Friendliness
4.79
Wait time
4.58
Cleanliness
4.82
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Excellent patient care and facilities
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(5/5)
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(5/5)
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(5/5)
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The quality of care was exemplary.
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Poor nursing care
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Considering the Covid restrictions, I was not allowed visitors, the nursing staff went out of their way to chat to me which made the long days seem easier to cope with.
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(5/5)
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(5/5)
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(5/5)
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Really good hospital Excellent staff Total confidence in the care I received here
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Overall Experience
(4/5)
Friendliness
(4/5)
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(4/5)
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(4/5)
Patient seen for:
Confusion on checking in didn't inspire me with confidence.
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Overall Experience
(5/5)
Friendliness
(5/5)
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(5/5)
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(5/5)
First class treatment and care
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Overall Experience
(1/5)
Friendliness
(3/5)
Wait time
(2/5)
Cleanliness
(3/5)
I needed to remove a part of a tick which was inside my leg. When I arrived to the hospital I was told that the doctor was late, how late they couldn't say, when I asked if he is coming at all they didn't know. Then an hour later the doctor came and looked at my bite. He didn't have a magnifying glass with him, he used very blunt pair of tweezers, poked in a bit and said that he can't do anything, he doesn't have the right instruments. When I confronted him and said 'surely there would be a nurse who could do the job and this is a well known hospital and I can't believe that nobody here could help me' , he said that I should go to A and E in NHS hospital and do it there. (and that he wouldn't charge me). I then went home and my husband removed bits of the tick bits by bits, it took him a few hours to do it
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(4/5)
Very friendly and efficient service
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent caring staff from surgeon to nurses
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Other Reviews