The Princess Grace Hospital 

42-52 Nottingham Place, London, United Kingdom, W1U 5NY 

Overall Rating

Overall Experience

4.72

Friendliness

4.79

Wait time

4.57

Cleanliness

4.82

Top feedback

“A hospital with the perfect mix of professionalism and informality, where the staff truly care and perform at a high level. Excellent facilities and surprisingly good food, especially the tarte au citron!“
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Reviews

4.73 Overall Patient Trust rating
Overall Experience
4.72
Friendliness
4.79
Wait time
4.57
Cleanliness
4.82
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
The hospital staff were knowledgeable and caring. The hospital was clean and very efficient. Overall it was a good experience for having to be in the hospital.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent- I love everyone there. The only negative is there is no lift up to the 2nd floor where the Breast center is and the stairs are quite steep. Otherwise, highly recommend.
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Overall Experience
(4/5)
Friendliness
(4/5)
Wait time
(5/5)
Cleanliness
(5/5)
Clean, caring and efficient
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(4/5)
The staff were generally attentive and friendly. I was especially impressed by the senior nursing staff and anaesthetist
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Very good
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Overall Experience
(4/5)
Friendliness
(4/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Facilities were good. I found the experience a bit too hectic with too many people coming into my room without clearly introducing themselves. a calmer environment would have been preferable.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Nothing further to add
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Overall Experience
(3/5)
Friendliness
(2/5)
Wait time
(4/5)
Cleanliness
(4/5)
The first face that I saw was very unwelcoming, the security guard assumed that I was in the wrong place and almost stop me from entering the premises telling that this was not the NHS.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I’m forever grateful for the care I’ve received at The Princess Grace - always first class, from the moment you enter and delivered with kindness.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Made my trauma easy
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Other Reviews